I think Sound Taxi support is the horrible. When I purchased two copies of WMAConvert, they only sent me one licence code and nobody answered my request for the second licence code. They are unwilling to respond to my emails. I'm sending them an email everyday and will keep everyone aware of what happens next. DO NOT purchase the licence code from them. Even if the software works, the support is so terriable that it is not worth it.

Oh yeah, I think the silence is going to be there no matter what. But come on, you get the track don't you? Hey, if the program crashes you system, by all means get rid of it. But if you get a converted track, its doing it job. The silence is noticable at first, but after a while, you don't even notice the silence is there.

I had the ST Pro for several months now, and I got my $ worth after a week. My computer is good on RAM and proc. power, so I think that helps. The main thing is to not run processor intensive programs when using ST. That is when you get hiccups and crashes. I can listen to music on WMP and surf the Web. That is the most I'll do while converting. The longer the track, the less # of tracks you should select at once. For standard 3-4 min tracks, I do 1 CD at a time (12-18 tracks), and it converts 5-7 simultaneously. When the last track is converting, I select the next one, and so on. Do not load your entire library at once. Yes, I do get the 60 sec. error every now and then, a crash report prints here and there, but I go through 30-100 tracks before that happens. Sound quality is solid. There are millisecond skips every 60th track, but 99.5% of all tracks are nice. I've learned how to minimize the hiccups through use. The most I have had to do is restart after a "not responding". Then, I restart, open it up and go through a couple more CDs. Just take it easy and go steady with the conversions. As far as the 4 seconds of blank time (2 on begin. and 2 on the end), well, biatchin' about that is just straight up picky. For me, I've learned how to work the program and it works for me. I've tripled my collection, so far. WELL worth the money. The support is limited, but if I open it tomorrow and it doesn't work and I have to get rid of it, I will still be satisfied.

I think Sound Taxi support is the horrible. When I purchased Sound Taxi, I purchased the Extended Download Service expecting that I might need to download the application again one day in the future. It has been 6 months and I had to reformat my hard drive. They are unwilling to respond to my emails. I'm going to send them an email everyday and will keep everyone aware of what happens next.

So far I have not been able to convert songs the way I want them converted because soundtaxi adds 3-5 seconds of silence to the beginning of each song! It's driving me insane! I even uninstalled and reinstalled the program, as well as making sure every other program is shut off. I even killed some unnecessary processes in the task manager and shut down my internet access to I could stop my on-access scanning from my anti-virus, as well as shutting off windows defender and a whole mess of other stuff. No matter what I do, I still get that lead silence at the beginning of each song. There seem to be no other problems, I even got an email back from support (it took 3 days) but they didn't give me any help other than "reinstall the program and make sure no other programs are running." Which I already knew. Anyone else experiencing this?

Its funny how sound twatxi staff have the energy to write fake positive reviews, but not answer their support emails. WAKE UP PEOPLE. DONT BE FOOLED...BRING THE A$$MONKEY COMPANY DOWN

I, like others, wish I had found this page first. So far, ST has crashed my Vista computer. It required multiple reinstalls and has destroyed my integrated sound care. I never did get a clear sounding file from the DRM conversion. I would not recommend it.

I download from www.soundtaxi.us and it works very well. I just like this tool to convert my DRM files.

Does anyone have a solution to the R&R Installer error box popping up after converting about 25-30 songs each time? Keep having to re-start pc to continue each time.

I have been using verison 1.3.9.0 since Jan '07, with only a couple of issues, to convert about 3,000 songs. 1 - I have had to re-install it a handful of times when it complained that it was corrupted. Big deal. Uninstall, reboot, re-install... what 10 minutes? 2 - Less than 1% of the converted songs have 1-2 second skips in them. 3 - From time to time I get an error to the effect that the encoder has generated an error ... sometimes re-doing the conversion of that song works and sometimes it does not. Oh well, I may have to live with one less song that I can put on my $20 mp3 player. 4 - Windows Vista Upgrade Advisor and possibly some other programs would only work after I uninstalled SoundTaxi first. 5 - Very rarely it would wander off in to la-la land and do little if anything for no no apparent reason. Swapping out the tired electrons (reboot) would fix it though I think that I may have had to re-install it once. I have JUST upgraded to 3.4.2 and found that at least a couple of the files that gave me conversion errors an hour ago under 1.3.9 went through just fine. WRT some of the other comments here, the names of the licensing levels are misleading. I was just at the site and while the "Platinum" edition does 2 conversions at a time at 6x, the "Professional" version does 16 conversions at a time at 50x. The version above Pro has stuff that I don'y need; converting video and YouTubeRipper for Internet Explorer. In hindsight I should have paid the extra few bucks and gotten tthe Pro edition but then again, with 16 running at the same time maybe I would not have gotten anything else done. Hey! 2 x 8 = 16 and 6 x 8 = 48 which is quite close to 50 so maybe that's how they calculate the difference betwwen the conversion speeds not the conversion processor guts but simply the fact that they will spawn 8 x as many sub-threads under the Pro version? Realistically, this is a useful utility that you run in the background while doing other stuff so it is not mission critical. People are so used to getting really massive and complex and reasonably stable pieces of code for free that they go absolutely postal when a program that they pay for breaks. But, did you really thing that Internet Explorer or anything else that comes wrapped up in a Windows box was free? It's just that the makers of this product have no other product line so they have to cover everything under this price tag. Also, how many testbed machines do you believe that they have in their development lab. Now, to judge from other opinions here, if they at least had a refund policy, there should be no worthwhile complaints. The issue would be how could THEY protect themselves from possible fraud by ensuring that you had removed the software that you were dissatified with from your machine?

Well I bought it to convert my 1000+ iTunes (m4p) files and it worked.. but fairly slowly (it took more than 48 hours straight) and I have a Dell running Windows XP with about a gig of RAM. Now I'm having serious problems because I have one folder that I still had to convert with approx 80 songs. It was moving unbelievably slowly and I"m attempting to fix the speed. Does anyone have any suggestions? I've already tried unplugging the modem and pausing saftey stuff, is there anything else I can do?

have bought and downloaded soundtaxi but cant get it to work tried drag and drop tried new program names tried everything ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

Hey gang. I've been using ST for almost 2 years now on a Windows XP system and have downloaded every new version and put my same serial number and code on and it's worked everytime. I'm pretty sure I have put in a new bigger drive in during that time and used same info in reinstall. If you've misplaced your info it is also in your Registery take a look if you don't have yours written down. go to run command prompt ->regedit->HKEY_CURRENT_USER\Software\SoundTaxi click on SoundTaxi. to the right you will see ActivationCode the data to the right is your code. if you go down further you will see License to the right is your serial number. write those guys down. Then don't mess with anything and get out of there. I hope that helps someone. Next. I have been having the issue with the 60 second error thingy. Today I figured out that if I right click on one of my purchased wma's from my yahoo unlimited folder and click open with windows media player and allow the license thing to re-acquire and do it's thing that after that I have no problem converting again. I found if I go to open my Napster tracks with windows media player and they won't go I let it do the acquire thing as well. While it's doing that I log into napster account and then it's good to go. I close napster and click to convert the stuff and it then works. If your license expires on that stuff or they update the license with a new version of the song it won't work till you re-acquire it again. Works for me. This has to help someone out there. I've downloaded all three versions of ST on the site now Premium - Pro and the one that says it does video etc trials and they are the same. I don't know what that's about. I don't see anything about video in this latest download when I run it and still only doing 2 songs conversions max at once. which is o.k. with me. Any skips and clicks I have had issues with have been blips from too many things running at the same time either during download or during conversion or from playing tracks during. I just re-download and convert again and seem to have no issues with them then. I hope this has helped someone. Rocky

It worked just fine until one day, everysingle song i converted just started this overwhelming skipping trend. It was so depressing, because it was working so perfectly before, so why is this happening. I tried everything but nothing seems to be working. The only thing i convert is napster files. Other files seem to work just fine, but I need to convert napster.

Just like many here, I purchased the Pro version of SoundTaxi. At first, things worked very well, but after a couple of weeks, the youtube ripper stopped functioning at all. I have sent three emails, with no repsonse in three weeks. What a rip off this company is if they can't even respond to my support requests. Has anyone else hads this problem?