Business & Finance Software > Business Applications > Call Center Manager

Call Center Manager

SNAPSHOT

Call Center Software to manage, monitor, and track agents with real time reports

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Windows NT/2000/XPPlatform :
$0Price :
367 KBFile Size :
ScreenshotScreenshot :
Popularity: 1/10Popularity :
Click Here for SupportTechnical Support :
1/10/2012Date Added :
5-Star Rating Rating :
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Call Center Manager was fully tested by TopShareware Labs. It does not contain any kind of malware, adware and viruses.
Call Center Software to automatically measure and adjust the pace of outbound calls; ensures Agent efficiency is maximized while strict FTC limitations on Dropped and Abandoned-Calls rates are honored. Allows quick and easy monitoring, recording and live-call whisper coaching to provide fast and highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance.


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