I used this software to make a backup of my hard drive, in case anything should happen. I backed it up to an external hard drive with bootable cd. There were errors throughout the backup process, but completed 100% anyway. I only wanted this backup as a precaution, in case something happened to my computer. Now it won't start from Windows, it doesn't recognize there's an internal hard drive and wants to start from the bootable CD and restore. However, I can't restore because it doesn't appear the backup even works properly. I didn't want this! I don't want to restore now! I just wanted a backup like your software description said. It looks like this backup software completely destroyed my hard drive which contains everything I need for my job. This software ruined everything. And to top it off, they will not reply to my emails. You get zero customer support. They are in RUSSIA! DO NOT USE THIS SOFTWARE. IT WILL DESTROY YOUR COMPUTER!