Yeah, I kept getting the run-time 424 error too.

The help files indicate that you can adjust the quality of the photo, but what they don't tell you is that function is not in the software! Your image even a high resolution photo comes out pixelated. I emailed the company and got no response. Don't waste your money.

InstantFX SE Puzzle Maker come again?!.... I just bought it and went on to create a fun puzzle to my website! - but no fun at all.. The function "Preview" gives pretty consistent a Run-time error '424' - other times when you move the window you get a Run-time error '384' - in both cases the Program crashes. The output (SWF) generates a poor quality of the picture used as puzzle - and you cannot change .jpg compression as shown in your helpfile! (the settings shown in the helpfile are not available) - now thats a nice one. Yes, the software is affordable - 10 bux, but it's more or less unusable due to the poor quality of the picture generated and the constantly Run-time errors. And exactly that may be their force - no one puts effort into complain over a 10$ investment! But I cannnot use this. Joe Sugarman